Shipping & Returns

 

 

For shipping in India

We ship all over India. Once the order is placed, we take a maximum of 10 working days to deliver your product.

All orders made within Mumbai can also be collected from our office.

Shipping rates are charged as per weight. Shipping is free on orders above Rs.1000.

We try our best to save the environment wherever possible, so you will find a lot of reused material used in our packaging. If you receive a plastic courier envelope from us, it is used to protect the products inside-please recycle it while disposing of it. If you would like a special gift packaging or need overnight delivery, please email us on sales@pepplay.in with your requirement.

 

For International Shipping

We deliver worldwide. Please write to us with your cart items and your shipping address to sales@pepplay.in & we will get back to you within 48 hours. International shipping cost will vary as per the destination.

 

Return Policy

We do not accept returns or make exchanges unless the following:

  • If a product is damaged from our end: Please check your order thoroughly upon receiving. If there is an issue with the unused item, kindly email us on sales@pepplay.in with a photo of the product within 24 hours of receiving. We will either replace such product or provide store credit for the same.
  • We do not provide refunds.

 

Cancellation Policy

Orders once placed cannot be canceled or changed once it has been dispatched. Please call on +91 9930064238 to cancel the order before dispatch.

We will give store credit on a case to case basis.

Email us on sales@pepplay.in to generate the request.

 

Payment Method

We accept all valid debit cards, credit cards, wallets, NEFT transfers, and net banking.

 

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